Identifying candidate routines for Robotic Process Automation from unsegmented UI logs

Abstract

Robotic Process Automation (RPA) is a technology to develop software bots that automate repetitive sequences of interactions between users and software applications (a.k. a. routines). To take full advantage of this technology, organizations need to identify and to scope their routines. This is a challenging endeavor in large organizations, as routines are usually not concentrated in a handful of processes, but rather scattered across the process landscape. Accordingly, the identification of routines from User Interaction (UI) logs has received significant attention. Existing approaches to this problem assume that the UI log is segmented, meaning that it consists of traces of a task that is ..